Every provider on Exchange Owl is scored against the same fixed, weighted criteria - never a case-by-case judgment call. This page shows exactly what we measure, how much each factor counts, and why.
| Criterion | Weight |
|---|---|
| Fees & Rates | 25% |
| Transaction Speed | 20% |
| Security & KYC Policy | 25% |
| Reputation & Track Record | 20% |
| Customer Support | 10% |
Scores are built on information drawn from a provider's own published terms and fee pages, official statements, and independent reporting where it exists. Any facts shown in a review's "at a glance" table get refreshed as part of our regular content updates.
Reviews are refreshed periodically to catch fee changes, policy updates, and incidents. The exact "Updated" date on each review reflects when it was last checked, not when the provider itself last changed.
If a score looks wrong to you, tell us why via our contact page - we'll check it against this methodology and correct it if warranted.